Frequently Asked Questions

ISTABRAQ is the trade name of مؤسسة خيوط استبرق التجارية, a Saudi company based in Jeddah that supplies hotels, resorts and serviced apartments. We supply hotel linen (flat and fitted sheets, duvet covers, pillowcases), towels, bathrobes and bath mats, pillows, duvet inserts, mattress and pillow protectors, mattress toppers, room and bathroom accessories, and operating equipment such as luggage carts, housekeeping trolleys and laundry carts.

Our only official website is istabraq-ksa.com, our only phone and WhatsApp number is +966 59 018 7000, our email is [email protected], and our address is 7048 Hamzah Bin Al Humairi, Mraykh, Jeddah 23252. Any other phone numbers or websites attributed to ISTABRAQ or مؤسسة خيوط استبرق التجارية on old websites are not ours.

Yes. We supply hotels and hospitality properties in Jeddah, Makkah, Madinah, Riyadh and Taif.

Pick the products and items on the products page, add them to your quote request and send your contact details, or message us on WhatsApp at +966 59 018 7000 with the items and quantities you need, or use the contact form. You can also download the catalogue to see the full range.

Thread count (TC) is the number of threads per square inch of fabric; a higher count means a denser, smoother fabric. Our 250 TC linen comes in 60% cotton / 40% polyester (plain white and 1 cm stripe) and 50% cotton / 50% polyester (3 cm stripe). Our 300 TC linen is plain white in 80% cotton / 20% polyester, with a softer, more premium feel.

Cotton gives softness and breathability for the guest, while polyester helps the fabric withstand frequent industrial washing, reduces shrinking and wrinkling, and dries faster. Hotels choose the cotton share by category: more cotton for a premium feel, more polyester for durability and lower running costs.

Flat sheets: single 170×260 and 180×280 cm, double 280×280 cm. Fitted sheets: single 90×190, 100×200 and 120×200 cm, double 180×200 and 200×200 cm, 30 cm deep. Duvet covers: single 170×240 and double 260×240 cm. Pillowcases: 50×75 and 50×95 cm.

A heavier towel (in grams) is thicker, more absorbent and more luxurious, but takes longer to dry. We offer Egyptian cotton bath towels 70×140 cm at 540 g and 620 g, and high-quality cotton bath towels 80×150 cm at 800 g, together with hand and face towels, bath mats and bathrobes.

Microfiber pillows (plain, single or double piping), cotton pillows, and special pillows: natural feather, medical latex, memory foam and cool gel. Main sizes are 50×70, 50×75 and 50×90 cm depending on the type.

A protector is an easy-to-wash layer that keeps stains and dirt off the mattress and pillow, so they last longer and the bed stays clean between guests. We supply mattress protectors from 90×190 to 200×200 cm and pillow protectors in 50×75 and 50×95 cm, in two types: Egyptian and flat.

Yes. Room and bathroom accessories include hair dryers, electronic safes, kettles and tray sets, irons and ironing boards, luggage racks, hangers, waste bins, towel racks and bathroom mirrors. Operating equipment includes luggage carts, housekeeping trolleys, laundry carts, and cleaning and service equipment.